Support and HelpDesk
Our team of consultants can offer full support and helpdesk facilities to ensure clients gain maximum benefit from their GIS implementation.
Support is generally on a phone/fax/e-mail basis, with optional call-off days for further development or system health checks.
Many clients opt for a Service Level Agreement with support and a number of days purchased up front. These days can be used for a range of tasks, and the client gains peace of mind knowing that this option can be called upon at any time to solve problems and issues. The client may also gain from cost savings through purchasing a block of days in advance.
Contact us for the range of options available to suit your requirements.