Support and HelpDesk
Our team of consultants can offer full support and helpdesk facilities
to ensure clients gain maximum benefit from their GIS implementation.
Support is generally on a phone/fax/e-mail basis, with optional call-off days for further development or system health checks.
Many clients opt for a Service Level Agreement with support and a 
number
of days purchased up front. These days can be used for a range of tasks, and
the client gains peace of mind knowing that this option can be called upon
at any time to solve problems and issues. The client may also gain from cost
savings through purchasing a block of days in advance.
Contact us for the range of options available to suit your requirements.
Training
As with any software product or solution, a good grounding
in its functionality is essential to gain maximum benefit from it. This enables
users to reap full benefits when using the software on a day-to-day basis.
GeoSolutions run a series of training courses,
primarily in GIS, but also in other software products such as DOER. We are ESRI approved
trainers, and have run successful training courses for many years. These cover
both ESRI products, and also bespoke training courses on GeoSolutions products,
or tailored courses for using GIS in a specific application area.
We hold training courses either on-site, or at our modern
training suite in Belfast.
We generally cater for no more than 8 delegates, with each delegate having
access to a high specification, networked PC. Our training facility is equipped
with modern visual aids, and air conditioning for delegate comfort. Full catering
is available on-site. Our training facility has ample free car parking, and
is within easy walking distance of Belfast Central Station.
Our prices are very competitive - please contact us for
further information.
Tailored Courses
We have a wealth of experience creating and leading tailored
training courses. This includes comprehensive training manuals and notes.
Notable examples include:
Northern Ireland Planning Service Development Plan
Three day training course covering use of ArcView
3 for all aspects of the creation of development plans, including GeoSolutions
extensions. Over 70 planners training over a 12 month period.
Irish Defence Forces
Bespoke training courses based on ArcGIS with specfic focus on the military use of GIS.
Forest Service Northern Ireland
Bespoke training courses developed for High End FSGIS,
FSGIS intranet, and custom course for the Private Woodlands team.
Needs Assessment
Our consultants can help assess your GIS requirements
and recommend the most cost effective implementation where appropriate.
This can include data requirements, training requirements and any application
development to streamline the workflow.
Appropriate requirements may range from one or
two GIS seats, to full enterprise GIS involving multiple users. Implementations
may also include Inter/Intranet GIS, mobile applications and appropriate
database and back-up solutions.
Development
We have over 15 years experience developing applications for various business
needs. We constantly keep up to date with the latest ideas and technologies,
and strive to apply the most cost effective and innovative solution to a problem.
Our experience includes:
Desktop GIS - ArcObjects, MapObjects (ArcGIS) and Avenue (ArcView3)
Internet - HTML, Java, JavaScript and .ASP.
Database development - SQLPlus, PLSQL and Access development.
Database experience - Oracle, SQL Server and MS Access
and can therefore bring innovative ideas for the application of GIS to new areas based
on this experience.
standard
Dynamic System Development Methodology (DSDM). Typically this looks at requirements
and expectations in terms of MoSCoW rules, where each aspect is categorised
in terms of Must have; Should have; Could have; Would like. As prototypes
and testing evolves this is reviewed with the client to determine and address
the priorities an limitations to ensure the delivery is on time and within
budget.
